Call Our UK Team Today: 0800 0155 142
Lines are open Monday - Friday Office Hours

Cookie Policy

Cookies

We may use cookies to track visitor use of the website and to compile statistical reports on website activity. Further details can be found in our cookie policy.

For further information about cookies visit https://ico.org.uk/for-the-public/online/cookies/

You can set your browser not to accept cookies and the above website tells you how to remove cookies from your browser.

However in a few cases some website features may not function as a result.

Force24 Cookies & Tracking

Our organisation utilises Force24’s marketing automation platform.

Force24 cookies are first party cookies and are enabled at the point of cookie acceptance on this website. The cookies are named below:

• F24_autoID

• F24_personID

They allow us to understand our audience engagement thus allowing better optimisation of marketing activity.

f24_autoId – This is a temporary identifier on a local machine or phone browser that helps us track anonymous information to be later married up with f24_personid. If this is left anonymous it will be deleted after 6 months . Non-essential, first party, 10 years, persistent.

f24_personId – This is an ID generated per individual contact in the Force24 system to be able to track behaviour and form submissions into the Force24 system from outside sources per user. This is used for personalisation and ability to segment decisions for further communications. Non-essential, first party, 10 years, persistent.

The information stored by Force24 cookies remains anonymous until:

• Our website is visited via clicking from an email or SMS message, sent via the Force24 platform and cookies are accepted on the website.

• A user of the website completes a form containing email address from either our website or our Force24 landing pages. 

The Force24 cookies will remain on a device for 10 years unless they are deleted.

Other Tracking

We also use similar technologies including tracking pixels and link tracking to monitor your viewing activities

Device & browser type and open statistics 

All emails have a tracking pixel ( a tiny invisible image ) with a query string in the URL. Within the URL we have user details to identify who opened an email for statistical purposes. 

Link Tracking 

All links within emails and SMS messages sent from the Force24 platform contain a unique tracking reference, this reference help us identify who clicked an email for statistical purposes. 

What can you do if you are unhappy with how your personal data is processed?

You also have a right to lodge a complaint with the supervisory authority for data protection.

In the UK this is:

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Changes to our privacy notice

We keep our privacy notice under regular review and we’ll place any updates on this web page. This privacy notice was last updated on 17/05/2018.

How to contact us

Please contact us if you have any questions about our privacy notice or information we hold about you by email at info@equityreleaseassociates.com

Or write to us at
Equity Release Associates, 2200 Century Way, Thorpe Park, Leeds, West Yorkshire, LS15 8Z

Equity release may involve a home reversion or a lifetime mortgage, which is secured against your property. To understand the features and risks, ask for a personalised illustration.

Equity release requires paying off any existing mortgage. Any money released, plus accrued interest would be repaid upon death, or moving into long-term care.

© 2023 Equity Release Associates

Equity Release Associates Limited is authorised and regulated by the Financial Conduct Authority. FCA registered number 932793. Company registered in England and Wales number 12258392. 2200 Century Way, Leeds, LS15 8ZB.